Black & White Finance update - January 2019
We’ve spent a lot of time refining our process over the break to make the Black & White Finance experience even better. The time away was not only a great opportunity to spend with loved ones and recharge the batteries, but also to improve the way we do things. This month we introduce our new crew member, provide a snapshot of what to expect from us and what the pundits are expecting for the market in 2019 – enjoy!
Above and beyond
We spoke to numerous people about what we do and based on what we were told, they like it when we go above and beyond to create that special experience. We heard “nothing is too much trouble”, “customer service is exceptional”, “no bank could do that”, “made the journey effortless”, and “exceeded my expectations”. This feedback is something we’re proud of and it's echoed in our Facebook and Google reviews.
Welcome Aimee
We can definitely get better though, and we are proud to welcome Aimee Weeber to the team as Customer Service Manager. Aimee brings with her a heap of energy, tonnes of fun, and loads of finance knowledge after spending the last 12 years at Bankwest. Aimee loves the Fremantle Dockers and is a proud mother to Olivia. Aimee has the same DNA to what Jaimee and I possess in terms of working values so we are confident with more of us around now, the customer service proposition will strengthen.
We will be looking to hire more people throughout the year as we continue in our quest to keep things fresh and the Black & White Finance journey amazing. So keep an eye out for our notifications and if you know someone that shares our values, please do feel free to let them know about us.
What to expect from us this year
This year, we will continue bringing you monthly updates, sharing insights from highly regarded industry experts. We will be collaborating with some of these industry experts to bring you a series of short educational videos. We’re also hosting whisky and wine tasting nights, and supporting more local community events as proud members of the Sydney East Business Chamber.
What the experts predict for 2019
While we’re letting you know what to expect from us this year, let’s take a look at what the pundits are predicting for the market in 2019. It appears the economic experts believe the trends of 2018 will continue into 2019, with tight lending standards, weak housing market conditions in parts of the country and funding pressures. Both Virgin Money and Bank of Queensland just last week announced out-of-cycle rate hikes across their home loan products due to funding pressures.
One of the big 4 accounting firms, KPMG, expects housing prices in Sydney and Melbourne to recover in 2021 but it is dependant on how tight the banks remain.
Our view
We at Black & White Finance are still optimistic for 2019, maintaining the view it’s a great time for the buyer. It’s an even better time if you’re looking for a better deal on your home loan with the competition around. Some banks are giving away cold hard cash for switching across to them so if your bank has just increased your rate then maybe it’s a time to chat to your broker (or maybe us) to see how these deals can benefit you. One bank is depositing into your account after settlement, $3,500 if you move to them, on top of their hot home loan interest rates – money for jam.
Keep your eyes peeled this year for more opportunities and for our updates.
From all of us at Black & White Finance, we wish you a healthy and successful year ahead.
Ask us something
We are keen to hear what you think and also keen to receive your questions. If you want to know more about each banks requirements, or of some great terms, or rates on offer at the moment, please send a note to peter@blackandwhitefinance.com.au or simply call 0448890186. Once again, thank you for reading.
* Your full financial situation would need to be reviewed prior to any acceptance of any offer or product. Subject to lenders terms and conditions, fees and charges and eligibility criteria.