Frequently Asked Questions

Frequently asked questions and answers

FAQ - Purchases

  • You should consider the fact that a mortgage broker, is an independent consultant that works for you - for your best interests.

    A mortgage broker has access to many lenders, not just one. Black and White Finance has access to 30+ lenders for example.

    Australian lenders have different policies, different niches, different rates and it's a mortgage brokers job to work out what is in your best interests when looking to purchase a property.

    A mortgage broker has the experience, the knowledge, the relationships with all the different lenders, not just one, to work out with care, what is truly best for you and your situation.

  • A pre-approval is as the name suggests, an indicative approval from a lender on how much they will lend to you based on your current financial circumstances.

    The final approval is subject to other assessment criteria such as the property valuation. This can only be done once you have secured a property for purchase and have exchanged on the Contract of Sale.

    The pre-approval will provide a high degree of likelihood that the lender will approve your loan. It is never a 100% guarantee though as some conditions can only be satisfied after securing the property.

    The term pre-approval is interchangeable with conditional approval, indicative approval, approval in principle (AIP), home seeker approval

  • By obtaining a pre-approval, you can have the confidence that the lender has reviewed your information and has indicated that they are able to lend the loan sought. This will allow you to make offers with confidence with shorter finance clauses, making your offer more attractive to the seller.

    Also important to note is when a lender fully validates your application, majority will honour the assessment rate at the time of pre-approval. Meaning that if there are future rate rises during the pre-approval period (typically 90 days), your borrowing capacity will remain the same.

  • Typically, a pre-approval will last 90 days. Lenders will generally allow you extend for further 90 days with minimal document updates (not a full application). Only one extension is usually available.

  • Not all lenders fully validate your pre-approval. This means that a credit assessor does not physically review your file.

    Some lenders will use their software to assess your application rather than a manual assessment by a qualified assessor. This saves them time and workload. This is called a system generated pre-approval. The issue with this method is that some critical information pertaining to your financial circumstance may be missed by the system and provide false approvals.

    Once you find the right property and proceed to formal approval, a further/final assessment will be required by a credit assessor. This may result in information which was not identified by the system being questioned and may cause unduly delays or even decline the loan application.

    For us at Black and White Finance though this is extremely rare as we will fully assess your application before submitting any application to a lender.

    Typically, a pre-approval will last 90 days. Lenders will generally allow you extend for further 90 days with minimal document updates (not a full application). Only one extension is usually available.

    Each time we apply or seek an extension on the pre-approval, it will be flagged on your credit file.

    Multiple applications will have an adverse impact on your credit file/score. It is therefore important that we fully understand your financial objectives so we may recommend you best strategy to move forward.

    We will highlight which lenders are in your best interest and the proceed only with the one lender in your best interest.

  • Once you find the right property. We can provide property guides which will provide an estimated price guide as well as the property history.

    When you are serious about putting an offer on the property or attending an auction you should have the Contract of Sale reviewed by a licensed Solicitor/conveyancer, arrange for a pest and building report if necessary (should always be done for any house), and obtain copy of strata report if it’s a unit. This due diligence process is extremely important and should not be overlooked.

    When you are ready to make an offer on a property. We can provide you with a template on “how to make a formal offer”. We will hold your hand throughout the entire process.

  • Once your offer is accepted. We will arrange with you and the solicitor/conveyancer to obtain the documents we require to proceed to formal approval.

    We will also need to arrange a valuation of the property. This is to ensure that the lender is satisfied to take on the property as security/collateral. A valuation may take the form of an electronically generated valuation, a desktop valuation where the property is not actually inspected but is still completed by an independent valuer selected by the lender or a short or long form valuation where a qualified valuer assigned by the lender will visit the property and carry out an independent valuation on the property to determine the market value.

    The valuer will also review the Contract of Sale for the purchased price as well as review comparable sales in the area to determine the market value.


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FAQ - Broker Facts

  • No – the services provided by Black and White Finance are 100% free.

    There are rare occasions where a mandate fee may apply but this will be specified during the initial discussion.

  • In a nutshell, lenders are paying us to help you get a great home loan.

    Why? Because we are bringing them business and doing the heavy lifting for them. We prepare all your loan applications and then present it to the lender to assess on a clear and concise manner.

    Important thing to note - we don’t play favourites. We will specify why a specific lender was selected in your credit proposal. Everything we do will be in your best interest.

    FYI - Not only are commissions similar across the board, as mortgage brokers, we’re legally obligated to put your best interests first when recommending a home loan.

  • 1. We are mortgage brokers - not a bank or a lender. We’re the middleperson between you and the lender.

    2. We have access to 30+ lenders. We’ll listen to your goals and objectives, then review all your options across our panel of 30+ lenders.

    3. After reviewing the available options, we will recommend a lender that best meets your objectives.

    4. We will guide you through the entire process and manage your entire home loan experience. We do the heavy lifting, making things simpler for you and allowing you to spend more time doing things you enjoy.

    5. We have great, long-lasting relationships with the lenders we work with. We also have better negotiating power than an individual client based on our volumes. You never pay more for your loan with us vs. going direct to the lender.

    6. When things go wrong, we are here to help. We deal with lenders daily, when an issue rises, we are here to help in a truly genuine way.

    7. Ongoing care. We will provide annual reviews on your property and conduct loan reviews with the lender to ensure you are on the most competitive rate.


FAQ - General Loan Information

  • We at Black and White Finance will prepare your loan application so it presents in the best light for the lender.

    This will ensure that it passes through the credit assessment smoothly and efficiently.

    A lender will generally factor in the following:

    - Length of employment
    - Type of employment
    - Time between employment
    - Savings history
    - Living expenses
    - Credit file
    - Income
    - Capacity to service the loan
    - Loan amount sought vs. Value of the property (LVR)
    - Property details. Location, size, valuation
    - Assets and liabilities position

  • Principal interest (P/I) or interest-only (I/O) repayments are the most common repayment types.

    Principal and interest (P/I) repayments:

    Allows you to pay off your loan sooner by paying the interest amount plus a portion of the original loan amount.

    This repayment type generally allows you to borrow more, as you’re paying off your loan over the entire term of the loan and not over a shorter period, in comparison to interest-only loans. For example, a P/I loan with a term of 30 years gives you 30 years to repay the original loan amount vs a loan of 30 years with 2 years I/O which only gives you 28 years to repay the original loan amount.

    Interest only (I/O) loans:

    With an interest-only loan, repayments during the interest-only period only cover the interest charged on your loan account. At the end of that interest-only period, your loan limit will still be the original amount borrowed from the bank.

    A benefit of having an interest-only loan is it allows you to manage your cash flow more effectively allowing you to put that money towards other higher-yielding purposes or reduce the debt on your owner-occupied property more quickly if you have both investment properties and an owner occupied property.

  • There are 2 different types of rates – Variable or Fixed.

    Each has its own set of advantages so we will tailor our rate suggestion based on your goals to come up with what we feel is your best fit.

    A variable rate means that the interest rate used to calculate the interest on your loan can fluctuate depending on changes to market interest rates.

    The biggest benefit of having a variable rate is if the market rates reduce your interest rate could also reduce.

    Having a variable rate also allows you to access features such as offset accounts, redraw and the ability to make as many additional repayments as you like which aren’t always available on fixed rate loans.

    A fixed rate is the opposite to this and means that the rate is set for a specific amount of time (typically 1 to 5 years) and will remain the same whether the market rates reduce or increase. This makes it easier to budget as your repayment will remain the same each month for the fixed rate period.

    There is also some middle ground here and you can have a portion of your loan on a fixed rate whilst leaving the remaining portion on a variable rate.

  • An offset account is fully functioning transaction account where the balance in this account ‘offsets’ daily against the balance of your home loan before interest is calculated. For every dollar, you have in it, it will save you on the interest that gets charged each month. Interest is calculated daily and charged monthly.

    For example, if you have a home loan balance of $250,000 and have $10,000 in your offset account, you’ll only pay interest on a home loan balance of $240,000. Meaning more of your contracted monthly repayment goes towards paying down the principal, helping you to repay your home loan faster.

    Your minimum monthly repayment for P/I repayment does not reduce just because you have money in the offset account. It simply means you get charged less interest and therefore paying a bigger portion towards the principal.

    For example, if you have a home loan balance of $250,000 on a 30-year loan term with a rate of 6% your minimum monthly repayment for P/I loan would be $1,499.

    If you had $250,000 in your offset account, you will be paying $0 in interest as the whole loan is being offset. When it comes to monthly repayments, all of $1,499 will go towards to paying off the principal meaning the limit on your home loan would reduce to $248,501.

  • A redraw facility lets you access any extra repayments you’ve made on your home loan. To access the redraw funds in your home loan, you first need to have made extra repayments, or regularly pay more money on top of your minimum loan repayment amount.

    These extra repayments then sit in the loan account, and you can access these if needed.

    Each of the banks have different rules as to how this surplus can be accessed so if you are planning to have redraw instead of an offset account, please let your Customer Service Manager know as part of your application process.

  • Lenders Mortgage Insurance is often referred to as LMI. It is insurance that a lender takes out to insure itself against the risk of not recovering the full loan balance if the borrower (you) were unable to meet loan repayments.

    LMI is a one-off fee charged by the Lender to you generally when you need to borrow more than 80% of the value of the property.

    The fee is calculated on a sliding scale depending on the lender, property type, state, loan amount and security value.

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